Effective Date: 2026
- Introduction
Storybook Marketing (Pty) Ltd (“Storybook Marketing”, “SBM”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).
- Information We Collect
We may collect the following information:
- Full name
- Contact number
- Email address
- Billing and delivery address
- Payment information (processed securely through third-party payment providers)
- Website usage information and cookies
- Information submitted through enquiry forms
- How We Use Your Information
We use your information to:
- Process and fulfil orders
- Deliver purchased products
- Respond to enquiries
- Provide customer support
- Improve our website and services
- Send newsletters and promotional communications (with your consent)
- Information Sharing
Your information may be shared with:
- Courier and delivery providers
- Payment gateway providers
- Website hosting and technical support providers
- Authors where necessary to fulfil book orders
We do not sell, rent, or trade your personal information.
- Data Security
We implement reasonable technical and organisational measures to safeguard your information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.
- Cookies
Our website may use cookies to improve user experience, analyse website traffic, and remember user preferences.
- Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of information where legally permissible
- Withdraw consent for marketing communications
- Contact
For privacy-related enquiries:
Storybook Marketing (Pty) Ltd
Email: admin@storybookmarketing.com
Phone: 083 722 7340